Frequently asked questions

What partners are asking

Our Partners are critical thinkers and come up with some really great questions we wanted to share with you.
If you have a question, it’s probably answered here.

What is PartnerCon?

PartnerCon is the only Infusionsoft Partner growth event where Partners will build the connections, strategic insights, and actionable plans to transform their businesses, knee-to-knee with their peers who have been there—and succeeded.

Who should attend Partnercon?

PartnerCon is an invitation only event. Infusionsoft Certified Partners, Trusted Advisors, Referral Partners, Affiliate Partners, and select Strategic Partners and Developers are all welcome to attend.

This event is ideal for both new Infusionsoft Partners and experienced Partners.

  • For newer Partners, PartnerCon is an opportunity for you to work alongside your peers who have been there – and succeed – to learn how you can offer, package, and position Infusionsoft with your existing services to accelerate your growth.
  • For experienced Partners, the dedicated time spent stepping away from the daily grind to work on your business is of paramount importance. PartnerCon is your opportunity to work alongside other top Partners to create scalable strategies, systems and processes in your business that will help you to accelerate your growth.
When is PartnerCon? Where will it be held?

PartnerCon will be held 6-7 February 2019, at Sheraton Mesa Hotel at Wrigleyville West in Mesa, Arizona. Sheraton Mesa Hotel is located at 860 N Riverview, Mesa, AZ 85201.

What is the schedule for PartnerCon?

The two-day schedule is packed with keynote presentations, educational sessions, implementation workshops, and networking opportunities.  Sessions generally begin each day at 8:30 AM and last until 5:00 PM.

How much does it cost to attend PartnerCon and what does my ticket include?

Your PartnerCon ticket provides access to two days of content-rich sessions including business development and implementation.  Breakfast, lunch, break refreshments and all special evening events are also included in the conference fee.

The fee schedule is:

  • $350 until 10/12
  • $450 until 11/16
  • $550 until 1/18
  • $700 until 2/7



When will I get my badge and conference materials?

Attendees will receive their conference badge and other conference materials upon check-in onsite at the PartnerCon Registration Desk located within the hotel. PartnerCon check-in begins at 3:00 PM on Wednesday, February 5th. Conference badges must be worn in order to attend any of the conference sessions.

Can I bring a guest to attend the opening night event?

Yes you are welcome to bring one guest to the Wednesday night reception.

What is your refund policy?

Cancellations received on or before January 11, 2019 will receive a full refund. Cancellations after January 11, 2019 will result in a forfeiture of the entire conference fee. Please contact our event team for cancellation inquiries.

I registered for PartnerCon19 but cannot attend. Can I transfer my registration to another colleague within my company?

Yes, if you purchase a ticket and are unable to attend PartnerCon, you may transfer your registration to a colleague from your company as long as they are eligible to attend (see Who should attend PartnerCon?).  The deadline to transfer your tickets is January 25, 2019.  Please submit all transfer requests to [email protected]

Is there a discounted hotel room block for attendees?

The best PartnerCon experience is at the Sheraton! Everything you need for an amazing PartnerCon experience is just steps away!

Special Partner Rates:
This offer expires January 14

Is there parking available at the hotel?

Yes, complimentary self parking is available at the Sheraton Mesa Hotel.

What amenities are available nearby the conference venue?

The Sheraton Mesa Hotel at Wrigleyville is the perfect place to relax and meet-up with entrepreneurs from around the world. This hotel features everything you would expect of a beautiful getaway; a beautiful pool complex, delicious onsite restaurants, and close to offsite shopping and dining.

Learn more here.

What should I bring to the conference?

PartnerCon is an incredible opportunity for you to work ON your business and network with fellow Infusionsoft Partners.  You’ll definitely want your laptop or tablet; Wi-Fi will be provided for conference attendees. We also recommend you bring plenty of business cards and a desire to learn, grow, and network!

What is the dress code?

The dress code is business casual.  This includes the conference sessions as well as the networking events.

The conference rooms tend to be cool so please be sure to bring a sweater or jacket.

What will the weather be like?

February is one of the best months to visit the Phoenix Metro area!  Average highs are in the 80s (Fahrenheit), and evenings will dip down in the 50s.  Cooler or warmer weather is sometimes a possibility, however, so be sure to check the weather forecast as your trip approaches.

Who should I contact if I have a question?

For questions about event logistics, the hotel, or registration, contact Samantha Halberstadt at [email protected].

PartnerCon is the must attend event for a service provider in the email marketing automation space.

Melodie Moore

Founder, Business Tech Ninjas